Privacy Policy
How Urban Precision collects, uses, and protects your information. Your privacy matters to us.
Last updated: May 27, 2026
1. Introduction
Urban Precision is committed to protecting your privacy. This policy outlines how we collect, use, store, and protect your personal information when you interact with our website and services.
2. Information We Collect
We may collect the following information when you interact with us:
- Contact details (name, email, phone, suburb)
- Project details (photos, plans, briefs you submit)
- Communication records (emails, messages, call notes)
- Website usage data (analytics, cookies, IP address)
3. How We Use Your Information
Your information is used solely to:
- Respond to your enquiries and provide quotes
- Manage your project from consult to handover
- Send relevant updates (only if you opt in)
- Improve our website and service experience
4. Cookies
Our website uses cookies to improve user experience and gather analytics data. You can disable cookies in your browser settings — however, some features may not work as intended.
5. Third-Party Services
We may use third-party services for analytics, email delivery, and form submissions (e.g. Google Analytics). These services have their own privacy policies which apply to their handling of your data.
6. Data Security
We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Information is stored on secure servers with restricted access.
7. Data Retention
We retain your information for as long as needed to provide our services and meet legal obligations. You can request deletion at any time.
8. Your Rights
Under Australian privacy law you have the right to:
- Access the personal information we hold about you
- Request corrections or updates
- Request deletion of your data
- Opt out of marketing communications at any time
9. Children's Privacy
Our services are not directed at children under 18 and we do not knowingly collect personal information from minors without parental consent.
10. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page.
11. Contact Us
For any privacy questions or to exercise your rights, please contact us at info@urbanprecision.com.au or call 0432 647 677.